Real humans, real-time updates

Support that follows your order from purity check to doorstep

Every piece is inspected within 24 hours (48 hours during festivals), packed with purity cards, and tracked via WhatsApp, SMS, and email. Reach out anytime for sizing help, order changes, or returns.

WhatsApp & Call Support

Callback window: 10 AM – 8 PM IST

Share your number in the form and we ring you back the same day.

Email concierge

ganrajjewellers3@gmail.com

Detailed replies within 24 hours with sketches, invoices, or tracking.

Pickup & studio visits

By appointment only

We prep purity cards and secure packaging before you arrive.

Write to us

Tell us what you need—we’ll handle the rest

Use the form for custom briefings, tracking questions, returns, or purity clarifications. A stylist replies within 24 hours with sketches, quotes, or logistics updates.

Service timelines

Order processingWithin 24 hrs
Festival QC windowUp to 48 hrs
Return assistance15-day coverage

Visit us

Ganraj Experience Desk

Book a slot for pickups, purity verification, engraving, or styling consults. We prepare your pieces, documentation, and secure packaging before you arrive.