Legal & Privacy
We protect your data
like our silver.
Trust is the foundation of our atelier. This notice explains how Ganraj Jewellers collects, stores, and uses the information you share with us.
01
Information Collection
- ◆Details you provide while shopping: name, email, phone number, shipping address, and billing details.
- ◆Order history, return requests, and support conversations so we can quality-check every dispatch.
- ◆Gateway confirmations for payments—card numbers stay with the PCI-compliant provider.
- ◆Optional assets like unboxing videos you share for claims, stored only for the purpose of resolution.
02
Data Usage
- ◆Process, insure, and ship orders within the 24–48 hour fulfillment window mentioned in our policy.
- ◆Send tracking IDs via WhatsApp, SMS, and email, plus reminders about purity care or return deadlines.
- ◆Prevent fraud, honor BIS hallmark regulations, and comply with Indian taxation requirements.
- ◆Respond to queries, refunds, and exchanges so you never need to repeat information.
03
Security & Rights
- ◆We operate the website ourselves, retain ownership of all content, and never sell or rent your personal data.
- ◆Only vetted logistics and payment partners receive what they need to complete your order.
- ◆By using ganrajjewellers.com you consent to this policy, and you can email ganrajjewellers3@gmail.com anytime to update or delete your information.
Your Rights & Control
You retain full ownership of your data. If you wish to update, carry over, or delete your information, our concierge team is one email away.
Contact Data Officer